Privacy Policy

Last Modified: January 1, 2025

College Movers LLC ("College Movers," "we," "us," or "our") operates the website thecollegemovers.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Fill out a quote request or booking form
  • Contact us by phone or email
  • Apply to work as a College Movers crew member

This information may include your name, email address, phone number, physical address, move date, home size, and any other details you provide in connection with a service request.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address and browser type
  • Pages viewed and time spent on the Site
  • Referring URLs
  • Device type and operating system

This information is collected through cookies and similar tracking technologies, including Google Analytics.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and booking inquiries
  • Schedule and coordinate moving services
  • Process payments for services rendered
  • Send you confirmations, reminders, and service-related communications
  • Improve our website and services
  • Comply with legal obligations
  • Analyze usage patterns to improve user experience

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

3.1 Third Party Service Providers

We may share your information with third party service providers who assist us in operating our website, conducting our business, or serving you, including booking software providers, payment processors, and email service providers. These parties are contractually obligated to keep your information confidential.

3.2 Local College Movers Operators

When you request services in a specific market, your contact information and service details will be shared with the locally owned and operated College Movers team in your area so they can fulfill your service request.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered is used to create reports about the use of our website. Google's privacy policy is available at google.com/policies/privacy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain customer contact information and service records for a period of three years following your last interaction with us.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Opt-out of marketing: You may opt out of receiving marketing communications from us at any time by contacting us directly or using the unsubscribe link in any marketing email.

To exercise any of these rights, please contact us at contact@thecollegemovers.com.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information from our records.

9. Third Party Links

Our Site may contain links to third party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Modified" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

College Movers LLC
Email: contact@thecollegemovers.com
Phone: (877) 447-4220
Website: thecollegemovers.com